Terms & Conditions

The user agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the user and that Company disclaims all representations and warranties of any kind.

  1. Registration and account
  1. You shall ensure that the Registration Data provided by you is accurate, complete, current, valid and true and is updated from time to time. We shall bear no liability for false, incomplete, old or incorrect Registration Data provided by you.
  2. You are solely responsible for maintaining the confidentiality of your Registration Data and will be liable for all activities and transactions that occur through Your Account, whether initiated by you or any third party. Your Account cannot be transferred, assigned or sold to a third party. We shall not be liable for any loss that you may incur as a result of someone else using your password or Account, either with or without your knowledge.
  3. We reserve the right to suspend or terminate Your Account with immediate effect and for an indefinite period, if We have a reason to believe that the Registration Data or any other data provided by You is incorrect or false, or that the security of Your Account has been compromised in any way, or for any other reason We may find just or equitable.


  1. Services

The Mobile App/Website permits you to avail the transportation services offered by Cabse. The Service allows you to send a request through Cabse to a Driver on the Cabse network. The Driver has sole and complete discretion to accept or reject each request for the service. If the Driver accepts a request, Cabse, notifies you and provides information regarding the Driver - including Driver name, vehicle make, plate number, telephone of the Driver and such other details as Cabse may determine.


  1. Payment
  1. Cabse shall charge Convenience Fee for the Service which shall be determined and amended at the sole and absolute discretion of Cabse. The Convenience Fee shall be payable by you to Cabse and shall be informed to you.
  2. You shall choose to pay for the Service Fee by either of the following three methods:
  • Cash payment: Cash payment towards the Total Ride Fee after the completion of Ride can be made to the Driver.
  • Wallet payment: Cabse offers you the facility of making an online payment through a wallet.
  • Credit/Debit Card: Payment of the ride fee shall be affected using the services of MasterCard payment gateway authorized by Cabse. You agree and undertake to share relevant payment details including credit/debit card details with the provider gateway for the successful completion of payment towards Total Ride Fee to Cabse and authorize the provider gateway to complete such transactions.



  1. Round Up
  1. The Round Up and Donate Feature
  • The Feature allows riders to enable a function within the Cabse App that will round up the charges for a ride to the next whole dollar and donate the difference to partner causes that Cabse has made available through the App. Riders must select the cause to which they wish to direct their donation when enabling the feature in the Cabse App.
  1. Payment and donations
  • By enabling the feature, you authorize Cabse to round up the charges for each ride to the next whole dollar as a Donation, and you authorize Cabse to charge your payment method for such Donation (which will be in addition to the Charge for the ride itself). Donations will not be reflected in any upfront pricing quoted on the Cabse App. Instead, Cabse will calculate and display the amount of your donation as a line item in your ride e-invoice.
  • Riders may only select one cause per ride to which to donate. Once the feature has been enabled it will remain enabled until turned off by the Rider. Riders may turn the Feature on and off at any time.
  • Example: Rider enables the Feature and takes a Cabse ride that results in Charges of $5.05. This will result in a donation of $0.95 to the cause that rider has selected in the Cabse App and a total cost of $6.00 to Rider.
  • If the cost of a ride results in a full dollar total, then no Donation will be made. You authorize and agree that Cabse will process your Donations and direct them to the Cause you have selected in the Feature. Individual Donations using the Feature may range from $0.01 to $0.99 and cannot be increased, decreased, cancelled or otherwise augmented by Riders.
  1. Causes

Cabse does not guarantee that any Cause will always remain available on the feature, and Cabse reserves the right to remove any cause from the feature at any time and for any reason. By enabling the Feature, Rider acknowledges and agrees that Cabse will disclose personally identifiable information about Rider (including, but not limited to, name, email address and Donation amounts) to Rider’s selected Cause(s) as required for reporting purposes.


  1. Cancellation policy
  1. You agree and acknowledge that you may cancel your request for a Vehicle from a Driver at any point of time subject to a Cancellation Fee as explained below:
  • If you cancel after 5 minutes after the cab is allotted.
  • If a driver cancels after waiting at your location for more than 5 minutes.
  1. You shall be notified of the applicable Cancellation Fee in advance whenever you attempt to cancel a booking. The notification shall be on the Application and/or the Site.
  2. The Cancellation Fee shall be payable by you at the completion of your subsequent Ride.
  1. Passenger
  1. Cabse shall not be liable for your missing flights/events or delays etc. as the service is dependent on many factors not in Cabse’s control. You must book your Ride after taking into account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays.
  2. You shall take full responsibility of your items and luggage. In case of lost items inside the Vehicle during the journey, Cabse will try to locate the items on a "best-effort" basis, but is not responsible for the same in case of loss or damage to the same.
  3. In no event shall Cabse be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever, whether based on contract, tort, negligence, strict liability or otherwise, even if Cabse has been advised of the possibility thereof.


  1. Driver

By using the Service, you represent, warrant, undertake and agree that:

  1. You possess a valid driver’s license and are authorized to operate a vehicle and have all the appropriate licenses, approvals and authority to provide transportation for hire to third parties in the jurisdiction in which you use the Service.
  2. You own, or have the legal right and authority to operate, the vehicle which you intend to use when accepting passengers or customers, and such vehicle is in good operating condition and meets the industry safety standards for vehicles of its kind.
  3. You have a valid and a liability insurance (with standard coverage amounts) and compulsory insurance for the operation of your vehicle/passenger vehicle and/or business insurance to cover any anticipated losses related to the operation of a taxi/passenger.
  4. You shall be solely responsible for any and all claims, judgments and liabilities resulting from any accident, loss or damage including, but not limited to personal injuries, death, total loss and property damages which is due to or is alleged to be a result of the motor/passenger vehicle and/or taxi/passenger howsoever operated.
  5. You shall obey all local laws related to the operation of a taxi/passenger and will be solely responsible for any violations of such local laws;
  6. You will only use the Service for lawful purposes.
  7. You will provide us with whatever proof of identity we may reasonably request or require.
  8. You will only use the Service for the purpose for which it is intended to be used.
  9. You will not use the Application and/or the Software to cause nuisance, annoyance, inconvenience or make fake bookings.
  10. You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
  11. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, the Company has the right to terminate this Agreement and your use of the Service at any time with or without notice.
  12. You are aware that when responding to Passengers requests for transportation services, standard telecommunication charges will apply and which shall be solely borne by you.
  13. You agree that your use of the Service will be subject to the Company’s Privacy Policy, as may be amended from time to time.


  1. Modification of the service and user terms
  1. Cabse reserves the right, at its sole discretion, to modify or replace, in part or full, any of these User Terms, or change, suspend, block, discontinue or restrict your use of all or any feature of the Service or Application at any time.
  2. Cabse shall not be required to notify you of any changes made to these Terms of Service. The revised Privacy Policy shall be made available on the Site. You are requested to regularly visit the Site to view the most current Terms of Service. All Terms of Service changes will take effect immediately upon their posting on the Website. We encourage you to read these Terms of Service periodically to stay up-to-date about our privacy practices. As long as you use the Cabse Platform, you are agreeing to this Privacy Policy and any updates we make to it.